PRIVACY POLICYWho we areiCFD Limited is a member of the iProfitFX group and is registered as a Cyprus Investment Firm (CIF), regulated by the Cyprus Securities and Exchange Commission (CySEC) under license number 143/11.Our CommitmentThis Privacy Policy explains how iCFD Limited operating under the brand name iProfitFX
(hereinafter referred to as, "iProfitFX
", "WE", "US", "Company") collects, processes and retains personal information about you (i.e. individuals). For the purposes of this policy, the expression "personal information" refers to any information relating to you that identifies you or from which you can be identified.iProfitFX
is committed to protecting the privacy of any personal information we obtain. iProfitFX
will handle, store and process your information only to the extent that this is in accordance with applicable legal requirements and only to the extent that this is necessary for the fulfilment of the purposes set out herein.Contact details iProfitFX
In Short: We collect personal information that you provide to us as part of your use of our services.In order to provide you with our services, we need to process certain information about you. We ask for information that allows us to offer and provide you with products and services tailored to your interests and needs. Additionally, when you use our services, we collect information from your usage of our website, e-commerce platform and mobile app ("Websites") which helps us to improve your experience when using our Websites and allows us to administer the services we provide.Personal information provided by youWe will keep your full name, date of birth, place of birth, address, a certified photocopy of your national identity card, passport or other proof of identity and a certified photocopy of a recent utility bill or other proof of address, TICs (Tax Identification Codes), country of residence, information relating to your financial status such as your bank account(s) and credit card(s) details or other means of payment, source of funds, annual income, occupation and information relating to your knowledge and experience in the area in which we provide services, telephone number and email address. We may keep other types of personal data that you choose to share with us as part of correspondence with you, such as through chats and call recordings.Automatically collected informationWe may also automatically collect information when you visit our websites and/or use our services, such as deposit and withdrawal history, information relating to funds and financial instruments held on your behalf by the Company, relevant details and types of transactions performed, documents downloaded and/or uploaded, the way you use our websites and/or the frequency with which you access them, for example site areas visited, pages viewed and duration of visits, Internet Protocol (IP) address, geographical location data, computer and mobile device identification parameters, general identifiers, your website activity and the text you type there, websites that referred you to ours or to which websites you link and your preferred languages.Information received by third partiesWe may provide you with the ability to register and log in using your third party social media account information (such as your Facebook, Google, etc.). If you choose to do so, we may receive certain profile information about you from your social media provider, which may vary depending on the social media provider, but will often include your name and email address, as well as other information you have chosen to make public in accordance with the terms and agreements and your privacy setting with those services. Please note that we have no control over, and are not responsible for, other uses of your personal information by your third party social media or other providers, and any personal information collected by such providers is subject to their privacy policies and related terms. We encourage you to review such privacy policies to understand how they collect, use and share your personal information, and how you can manage your privacy preferences on their sites and apps. We may also receive personal information about you from identity verification agencies, credit reporting agencies and the like and, from open sources that contain publicly available information.Unsolicited informationIf you provide us with unsolicited personal information, we will endeavor to retain only that information which we are permitted or required to retain in connection with the products and services we provide. However, if this additional information does not meet our requirements but is provided to us in a manner which combines it with information which we are required or permitted to retain, or which is technically impossible to isolate and delete, you hereby acknowledge that this unsolicited information may be retained by us in the same manner as your other personal information.The purposes for which we process personal information and the legal basis for thisIn Short: We process your information for purposes based on our legitimate business interests, the fulfillment of our contract with you and compliance with our legal obligations.- Compliance with legal
- obligations iProfitFX Europe is required to collect, process and retain personal information of its clients in accordance with strict mandatory legal requirements, such as the Anti-Money Laundering Act and financial regulations, to carry out identity checks, including identity confirmation and authentication checks, identifications of Politically Exposed Persons (PEPs), including checks with credit reference agencies (who may hold the information), the means of your funds, to assess your suitability and appropriateness to receive the products and services we provide and in accordance therewith, to categorise you as a client and to manage and administer the products and services we provide to you, and such information as required to ensure and demonstrate our compliance with our legal and regulatory obligations.
- For the execution of the contract
- To provide you with the products and services you have requested, to maintain and manage your account and personal profile, and to contact you as necessary and/or appropriate in connection with the products and services provided to you, including through third parties, and to send you information about products, services and new features and/or information about changes to our terms, conditions and policies;
- To enforce the Company's legal framework, i.e. the applicable General Terms and Conditions ("T&Cs") of the Company as detailed in the Company's Client Agreement. iProfitFX processes personal data to monitor whether the use of the Company's products and services by its clients violates and/or abuses the applicable Terms and Conditions, including, but not limited to, disputes or legal proceedings of any nature between iProfitFX's clients and iProfitFX, or between iProfitFX's clients and other clients or third parties regarding or in connection with the services provided by iProfitFX;
- To carry out and manage your transactions and payments as part of our services;
- For fraud prevention and risk management purposes and as part of our efforts to keep our website and services safe and secure;
- For troubleshooting purposes, to respond to your inquiries and to resolve any issues you may have with the use of our website and/or services.
- For our legitimate interests of
- iProfitFX processes personal information to improve its business objectives, including, without limitation, measuring and understanding the effectiveness of advertising and delivering the most relevant advertising to customers and potential customers, including marketing our products and services to people like you; to develop a better understanding of the products and services that our customers and potential customers may be interested in and to continually optimize and customize them. This may also include using your information to request feedback and contact you about your use of our websites and services;
- To maintain adequate administrative and business records relating to our business;
- For the purposes referred to in paragraph 2(b) and (d) above;
- To improve our websites to ensure that content is presented in the most effective manner;
- Where applicable, to allow customers to participate in interactive features of our Service, when they choose to do so;
- To conduct surveys and questionnaires;
- To create aggregated impersonal and/or statistical information.
- Marketing
- We use the personal data for marketing purposes, such as, without limitation, to keep our clients informed on a continuous basis about the products and services offered by us and/or by our partners, about the contracts our clients have traded, about the activities of iProfitFX, etc., by means of e-mails, SMS messages (text messages) and/or any other electronic communication that may be applicable.
- If at any time you wish to opt out of receiving marketing services, you can do so by following the instructions in each message, or by updating your preferences on the Company’s trading platform, or by uploading a request to iProfitFX.
- We inform you that opting out of marketing services may affect your ability to explore new products and services and their adaptation to your needs and requirements and, will not completely prevent all forms of communication with you, as iProfitFX is legally obliged to communicate and inform you about legal aspects related to the products and services we provide to you.
Automated decision-making and profilingIn short, we may use automated decision-making tools to perform our tasks and provide you with our services.We use automated decision-making tools to perform our tasks and provide our services and products, including for KYC (know-your-client) and CDD (customer due diligence) purposes. We are required by law to process personal data to (i) ensure that our services are not used for money laundering and/or terrorist financing and/or fraud; (ii) determine the suitability of our clients to receive our services; (iii) ensure that we act honestly, fairly and professionally in the best interests of our clients; and (iv) generally ensure and demonstrate, where necessary, that we comply with our legal and regulatory obligations. We also use automated decision-making and profiling mechanisms for marketing purposes and to tailor our products and services to our clients in order to ensure a more personalized, effective and efficient service.How long does iProfitFX
store your personal data?In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law.We retain your personal data for as long as you are a customer of ours, and after you cease to be a customer, we retain your data for as long as necessary to comply with our legal or regulatory obligations and for our business purposes.We may retain Personal Data for longer than required by law if it is in our legitimate business interests and not prohibited by law or if we cannot delete it for technical reasons. We may also retain information for research or statistical purposes, in which case you will not be able to be identified from this statistical data and will remain anonymous.The recipients of personal informationIn Short: We only share information to comply with the law, to provide you with our products and services, to protect your rights, or to meet our business obligations and legitimate interests.We may make personal information available to those employees, partners, contractors, professional advisors, affiliates and service providers of iProfitFX
(including, but not limited to, parent, sister and subsidiary companies in the iProfitFX
Group, credit reference and/or fraud prevention agencies, clearinghouses and/or payment service providers, marketing and advertising providers, companies with which we have a joint venture or partnership agreement, and market researchers) who need access to such information for the purposes described in this policy. Those who have access to personal information are required to adhere to strict standards of confidentiality and protection of personal information and other information.We may also share information with other third parties if we choose to sell, transfer or merge parts of our business or our assets, or if we seek to acquire or merge with other businesses. We will only share information with other parties if they agree to keep your information secure and private and who have sufficient assurances that they will implement appropriate technical and organisational measures to safeguard your rights.We may share information with law enforcement agencies, information protection authorities and other competent authorities, as well as with other competent third parties, as may be required if we believe that you have committed an act or omission which, in the opinion of iProfitFX
, is in breach of applicable law or regulation, or if iProfitFX
is required, or believes it is required, by law to share or disclose your information to the applicable authorities or to any other third party, in the event of any dispute or legal proceeding of any kind between you and iProfitFX
or between you and other clients or third parties relating to, or in connection with, the services iProfitFX
provides and, where iProfitFX
believes, in its sole discretion, that sharing information is necessary to prevent imminent physical harm or damage to iProfitFX
or the rights or property of any third party.Transfer of information to third countriesIn Short: We may transfer, store, and process your information in countries other than your own.Your personal data is transferred by iProfitFX
to its servers and/or servers of its affiliates and/or third party processors in the EEA (European Economic Area) and/or some of which are located in non-EEA jurisdictions that have either been approved by the European Commission by means of an adequacy decision and/or where we enter into a contract with the recipient in accordance with applicable law. We continuously take appropriate measures to ensure that your personal data is properly secured.Consequences of your refusal to provide us with personal informationIn short, if you are unwilling to provide us with relevant personal data, we may not be able to provide you with certain services.Depending on the type of personal information concerned and the grounds on which we process it, if you refuse to provide us with personal information, for example as requested in the application form, in some cases we may not be able to open an account for you, fulfil our contractual obligations or provide you with other services, information or assistance you have requested, or assess the suitability of the service you request, or we may not be able to continue our relationship.Your rightsIn short: You may review, change, or request deletion of your personal information at any time.Your rights in relation to the personal information we hold about you are as follows:- The right to be informed about the processing of your personal information;
- The right to have your personal information corrected if it is inaccurate and to have incomplete personal information completed;
- The right to object to the processing of your personal information;
- The right to restrict the processing of your personal information;
- The right to have your personal information erased (the “right to be forgotten”);
- The right to request access to a copy of your personal information and information about how we process it;
- The right to obtain a copy of personal information in a commonly used and machine-readable format;
- Rights related to automated decision-making, including profiling.
Please note that we may not be able to comply with every request. Some of these rights only apply in certain circumstances and may be subject to our regulatory and legal obligations and/or legitimate interests which may override and prevent us from doing so, or other exceptions may apply.Before granting you access, we will ask you to verify your identity and provide us with sufficient information about your interactions with us to enable us to locate any relevant data. We reserve the right to charge you a reasonable administrative fee for any manifestly unfounded or excessive requests for access to your personal data, and for any additional copies of the personal data you request from us.Please note that exercising the right to erasure will result in us being unable to provide you with further services and exercising the right to restriction or the right to object to processing may result in us being unable to provide you with the products and services you have requested.Cookie PolicyTo make our websites and services work properly, we sometimes place cookies on your device. Most major websites do this too.A cookie is a small piece of data (text file) that we ask your browser to store on your device when you visit our websites in order to remember information about you, such as a user identification code, customized preferences or a list of visited pages. Cookies are used to make websites work, or work more efficiently, but also to provide information such as performance, security, etc. We use first-party cookies, cookies that are set by us, and may also use third-party cookies to support our business and the operation, improvement, advertising and marketing of our websites. We use the following types of cookies:Strictly necessary cookiesThese cookies are essential for the functioning of the websites, their functions and for offering a secure online environment. Without these cookies, certain functions and functionalities will not be available. For example, these cookies cannot be turned off:Cookie | Type | Origin | Goal |
Hplang | Strictly necessary | First party | Allows users to reach the main domain of the website |
Fx_cn | Strictly necessary | First party | Prevents the cookie acceptance strip from being continuously shown to users on future visits to a website |
Functionality and performance cookies
Functionality cookies enable our websites to provide enhanced functionality and personalization, such as your choice of preferred language, your region, customization of web pages, etc. The information collected is anonymized and does not track your browsing activity on other websites. Performance cookies allow us to count visits and traffic sources to the websites, understand which pages are being viewed and which are the most and least popular and see how visitors move around the websites. The information is anonymous and is used to improve the performance of the websites and the user experience. Disabling these cookies may impact your browsing experience. These cookies may be set by us or by third parties, for example:
Cookie | Type | Origin | Goal |
_test | Performance | First party | Used for A/B testing to improve the functionality of a website |
_vwo | Performance | Third party (VWO) | Used for advanced website traffic analysis and AB testing |
_ga & _gat | Performance | Third party - Google Analytics | Used for analysis of the performance and functionality of a website* |
* For more information about Google Analytics, please visit
https://support.google.com/analytics/answer/6004245?hl=en and
https://tools.google.com/dlpage/gaoptout/ .
Targeting cookies
Targeting cookies may be placed through our site by our advertising partners. These cookies can be disabled, but if you do not allow these cookies you will still see generic advertising on your browser, which will not be based on your interests. For example:
Cookie | Type | Origin | Goal |
_fbp | Targeting | Third Party - Facebook | Used for marketing campaigns |
_utm | Targeting | Third party - Google DoubleClick | Used for marketing campaigns |
Cookie settings
You can manage and adjust your preferences at any time via the
Cookie Settings tool . Alternatively, some web browsers allow you to control most cookies through the browser settings. You can delete all cookies that are already on your device and you can set most browsers to prevent them from being placed. For more information, visit
https://www.allaboutcookies.org/ . Please note, however, that blocking or deleting some or all types of cookies may impact your experience of the website and our services.
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When using our websites, you may be able to link to third party websites or apps. This Privacy Policy does not apply to these third party websites or apps and we are not responsible for any personal information collected and/or processed and/or shared by third parties through these other websites or apps.
Third party sites or apps that have links to iProfitFX govern the use of personal information that you provide to them, which may also be collected by cookies when you visit or use them. We neither endorse nor accept any responsibility and/or liability for the privacy practices of such third parties. Other websites and apps have separate and independent privacy policies and we therefore strongly recommend that you review the policies and regulations of each site and app you visit before providing your personal information.
Safety
iProfitFX endeavors to maintain appropriate safeguards to prevent abuse of the security, integrity and privacy of personal data. Such measures and safeguards include encryption during information transmission, strong authentication mechanisms and the separation of machines and information to create secure zones. Although such systems and procedures significantly reduce the risk of security breaches and inappropriate use of personal data, they do not provide absolute security. We will regularly review our security measures to effectively eliminate the possibility of any form of abuse where necessary.
Changes to the policy
In short: We may update this policy from time to time to stay compliant with relevant laws or because of changes in our business operations.We may change and update the terms of this policy from time to time. All changes will become effective seven (7) days after their initial posting on the Website, unless we change the privacy policy to comply with legal or regulatory requirements, in which case the changes will become effective as required or ordered.
Minors
Our services and website are not available to users under the age of 18 (or the age of legal consent for the jurisdiction in which the user resides). We do not knowingly collect personal information from or about minors. If you are a minor, you should not download or use any of our services or provide any personal information to us. If you have reason to believe that a minor has shared information with us, please contact us.
Applicable law
With respect to any matter not covered by this Privacy Policy, the law of Cyprus shall apply and the competent court for the settlement of any disputes that may arise in connection with this Privacy Policy shall be the District Court of the district in which the Company's registered office is located.